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Heating help in New York

Help paying for heat (LIHEAP)

• Call: 1-800-342-3009
• Apply or learn more
• Weatherization help
• Who qualifies: 60% State Median Income 150% Federal Poverty Level for household size 14 or more
• When to apply: Heating: November 3 - April 7; Cooling: April 15 - June 22; Winter Crisis: January 2 - April 7; Weatherization: Year-round*
• Full HHS profile for New York

Winter shutoff protections

• Protected months: Yes (November 1 - April 15)
• Protected on cold days: No
• Extra protection for illness, age, or disability: Yes

These rules usually cover state-regulated utilities, and often not co-ops, city utilities, or propane and oil delivery. You still owe the bill.

Utility problem? Try the utility first, then the New York State Department of Public Service: 800-342-3377 (general) or 800-342-3355 (disconnections).

• Commission website
• File a complaint

Anywhere in the U.S.: the energy help line is 1-866-674-6327. LIHEAP never charges a fee to apply.

Heater and carbon monoxide safety

Warmth is a free tool from L8Stage, a nonprofit. It has no ads and no tracking. It is not a government site. Details come from the federal LIHEAP Clearinghouse (HHS) and can change, so confirm with the agency. Checked 2026-09-30.