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Cold right now?Emergency (very cold, confused, gas smell, CO alarm):
call 911.
Warming centers and shelter:
call 211 (24/7) or
211.org. Many cities also use 311.
Heating help in Arizona
Help paying for heat (LIHEAP)
- Call: 866-494-1981
- Apply or learn more
- Weatherization help
- Who qualifies: Heating, Cooling, Crisis: 60% State Median Income; (150% Federal Poverty Level for households with 10 or more members) Weatherization: 200% Federal Poverty Level
- When to apply: For counties: Coconino, Yavapai, Navajo, Apache, Greenlee, Graham, Cochise, and Santa Cruz; Heating: November 1 - March 31: Cooling: April 1 - October 31; For counties: Mojave, La Paz, Yuma, Maricopa, Gila, Pinal, and Pima; Heating: December 1 - March 31; Cooling: April 1 - November 30
- Full HHS profile for Arizona
Winter shutoff protections
- Protected months: No
- Protected on cold days: Yes (32°F and below)
- Extra protection for illness, age, or disability: No
These rules usually cover state-regulated utilities, and often not co-ops, city utilities, or propane and oil delivery. You still owe the bill.
Utility problem? Try the utility first, then the Arizona Corporation Commission: 800-222-7000 (In-State only); 602-542-4251 or (Phoenix Office); 520-628-6550 (Tucson Office).
Anywhere in the U.S.: the energy help line is 1-866-674-6327. LIHEAP never charges a fee to apply.
Heater and carbon monoxide safety
Warmth is a free tool from L8Stage, a nonprofit. It has no ads and no tracking. It is not a government site. Details come from the federal LIHEAP Clearinghouse (HHS) and can change, so confirm with the agency. Checked 2026-09-30.